Refunds & Cancellations

Refund Policy 

Your purchase of coaching packages or sessions indicates your commitment to participate in the process and follow through to its conclusion. I have held nothing back in creating my programs for you. I want you to live a happier, more vibrant life so I’m giving you all the tools and support you need to start your path to a healthier lifestyle.

 

Because I want you to experience the amazing results possible in my programs, once the program materials have been sent out, you have 24 hours from the start date of any of my programs to check out all the materials.  The Client may cancel an order within 24 hours of purchasing and request a refund. The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request to melissa@lifewellnesslab.com explaining why you weren’t completely satisfied with the program and I will refund your purchase. I have created this policy so that we are both accountable for your success.

If you have any questions about the program, I want to make sure to answer them before you sign up. Please email me any questions at melissa@lifewellnesslab.com or call me at 415-729-1501, so we can make sure this is a good fit for you.  There will be no cash refunds.

Cancellation Policy 

​Once an appointment has been scheduled with the client they are set. However, if necessary, the client may request to reschedule a session, if they give at least 24 hours advance notice.  Any missed sessions or canceled sessions with less than 24 hours advance notice will be forfeited.  There will be a fee of $75 will be charged for a no-show. There will be no cash refunds.

All Life Wellness Lab's programs and products are non-refundable.